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Privacy Policy

The protection of personal data is very important to us. We would therefore like to list
all the information about the processing and storage of your data when you visit our
website. 

Further information can be found in the Legal Notice.

COLLECTION AND PROCESSING OF PERSONAL DATA ON THIS WEBSITE

To protect your data as comprehensively as possible from unwanted access, we take so-called technical and organisational measures and use an encryption process on our website. Your data is transmitted over the Internet from your computer to our computer and vice versa using so-called TLS encryption. TLS stands for "Transport Layer Security" and is an encryption protocol for data transmission on the internet. You can usually recognise "TLS" by the fact that the lock symbol in the status bar of your browser is closed and the address begins with https://.

  1. COLLECTION OF ACCESS AND LOG DATA

This website automatically collects and stores server log file information that your browser transmits to us.

These are:

  • IP address of the user
  • Date and time of access
  • Type of enquiry
  • Customer information such as type and version
  • Operating system of the user (device, OS version of the device),
  • Referrer information (i.e. the source of the access)

The legal basis for this data processing is the legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR. The legitimate interest lies in being able to identify indications of unlawful use of our website (e.g. defence against hacker attacks) and to ensure a smooth connection setup.

We have concluded a data processing agreement with the provider of this website, Uniserver Internet B.V., based in The Netherlands, in accordance with Art. 28 GDPR. This is a contract prescribed by data protection law, which ensures that Uniserver Internet B.V. processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

The data collected is stored in server log files, which your browser automatically transmits to us in encrypted form, for seven days. We only store the server log files in the event of attacks on our server infrastructure or other legal violations. This longer storage period is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR and serves only to preserve evidence.

  1. ENQUIRIES VIA THE CONTACT FORM , E-MAIL AND TELEPHONE

Any personal data that you provide to us on a voluntary basis will of course be treated confidentially. We use the personal data you provide exclusively to process and respond to your enquiry. The legal basis for data processing is our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR. This arises from our interest in responding to enquiries from our customers, business partners and interested parties and in promoting and maintaining customer satisfaction. Another legal basis for natural persons is the initiation or fulfilment of a contract in accordance with Art. 6 para. 1 lit. b) GDPR.

All personal data that you send to us with your enquiry will be deleted or anonymised by us no later than 2 years after the final response to you, unless a contract is concluded. The retention period of 2 years is due to the fact that you may occasionally contact us again about the same matter after a reply and refer to the previous correspondence. In our experience, we have found that after 2 years there are no more queries in response to our replies.

  1. USE OF WEB ANALYSIS TOOLS AND COOKIES 

We use cookies to facilitate and improve the use of our website. Cookies are small pieces of text information that can be stored on your computer or smartphone (end device) via the browser when you visit a website. Cookies can also provide us with information about how you use our website so that we can continuously improve the design of the website.

The data processed by necessary cookies are necessary for the purposes listed below to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. f) GDPR. Any use of cookies that is not technically necessary constitutes data processing that is only permitted with your express and active consent in accordance with Art. 6 para. 1 lit. a) GDPR. You can use our "Cookie Consent Tool" to set which cookie categories you wish to consent to when you visit our website. You can also revoke or change your consent at any time by clicking on the widget (bottom left of the website).

Once cookies have been saved, you can also delete them at any time via the settings of your web browser. You can also adjust the settings of your web browser so that no cookies are stored. In this case, not all functions of our website may be available.

We may use specialized service providers from the online marketing sector in the context of data processing (with the help of cookies and similar techniques for processing usage data). These process your data on our behalf as processors and are carefully selected and contractually bound in accordance with Article 28 GDPR. All of the above providers work for us as processors.

Consent management via "COOKIEBOT"

To obtain consent under data protection law, we use the cookie consent technology of "Cookiebot" from Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark.

It is used to obtain the legally required consent for the use of cookies and other data processing requiring consent. The legal basis for this is our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR and the fulfilment of legal obligations pursuant to Art. 6 para. 1 lit. c) GDPR. The legitimate interest is based on the legally compliant documentation and verifiability of consents to fulfil accountability obligations. No personal data is stored.

Use of Google Analytics

This website uses Google Analytics if you give your consent within the meaning of Art. 6 para. 1 lit. a) GDPR and Art. 49 para. 1 lit. a) GDPR. This is a service provided by Google Ireland Limited ("Google"), a company incorporated and operated under Irish law (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC (USA) ("Google").

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable the use of the website by the user to be analyzed. The information obtained by the cookies about your usage behavior of this website is usually transferred to a Google server in the USA and stored there. There is an adequacy decision for the USA, so that the data transfer can take place without further measures. You can view Google's certification here.

We have made the setting that your IP address will be anonymized. IP address anonymization is carried out by Google, but within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to analyze your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The anonymized IP address transmitted by your browser as part of Google Analytics is linked to other data about you, such as your search history, personal accounts, usage data from other devices and all other data that Google has about you.

You can view the cookies that are set in connection with Google Analytics in the list above.

You can revoke your consent at any time by making the appropriate settings directly via the cookie banner. The user and event data will be deleted after 14 months. The "Reset user data on new activity" function is activated. This means that if you visit the site again before the retention period expires, your data will not be deleted.

Rights of data subjects

In accordance with Art. 15 para. 1 GDPR, you have the right to receive information about the personal data stored about you free of charge upon request. Furthermore, if the legal requirements are met, you have the right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR) of your personal data. If you have provided the processed data yourself, you have the right to data portability in accordance with Art. 20 GDPR.

If the data processing is based on Art. 6 para. 1 e) or f) GDPR, you have the right to object in accordance with Art. 21 GDPR. If you object to data processing, this will not take place in future unless the controller can demonstrate compelling legitimate grounds for further processing which override the interests of the data subject in objecting.

If the data processing is based on consent in accordance with Art. 6 para. 1 lit. a), Art. 9 para. 2 lit. a) or Art. 49 para. 1 lit. a) GDPR, you can revoke your consent at any time with effect for the future without affecting the legality of the previous processing.

You also have the right to lodge a complaint with a data protection supervisory authority. In particular, the complaint may be lodged with a supervisory authority in the EU Member State of your habitual residence, place of work or place of the alleged infringement.

Contact details of the competent data protection authority:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestr. 2-4, 40213 Düsseldorf
Telefon: 0211/38424-0
Fax: 0211/38424-999
E-Mail: poststelle@ldi.nrw.de

No automated decision-making.

We do not carry out automated decision-making or profiling.

Provision

Unless otherwise stated in the previous sections, the provision of personal data is not required by law or contract or necessary for the conclusion of a contract.  Failure to provide your personal data may mean that we are unable to respond to your enquiries, for example.

This data protection information was created in cooperation with the consulting firm SCALELINE Datenschutz. The legal texts are subject to copyright.